Cart is empty Terms and Conditions for Herbadom eShop
Effective Date: 29/08/2024
Welcome to the Herbadom website, located at www.herbadom.com. By using our site, you agree to comply with and be bound by these Terms and Conditions. Communication with us will primarily be conducted electronically. Herbadom is a sole trader business registered in the UK.
1. Governing Law and Contract Formation
The terms “we,” “us,” and “our” refer to Herbadom. A contract between you and Herbadom is established when you place an order and receive a confirmation email from us. You are responsible for providing accurate contact information and notifying us of any changes. This contract is governed by and interpreted in accordance with English law. Any disputes will be subject to the jurisdiction of the English courts. If you access this website from outside the United Kingdom, English law will still apply to all matters related to your use of this website and any contracts formed.
2. Intellectual Property
All content on the Herbadom website, including but not limited to images, logos, icons, product names, designs, layouts, and information, is protected by copyright, trademarks, and design rights. You are prohibited from reproducing, copying, modifying, distributing, or using any material or content from this website for commercial purposes without our express permission. You agree to use our site lawfully and refrain from posting offensive content. We reserve the right to remove any customer content deemed inappropriate.
3. Accessibility
The Herbadom website is designed to be user-friendly and accessible. You must be at least 18 years of age to access and make purchases on this website.
4. Our Products
We strive to present our products as accurately as possible on the website; however, slight variations may occur in the products you receive. All products are subject to availability, and we will inform you promptly if any item is out of stock.
- Complimentary Delivery: Free delivery on all UK orders over £40, with an estimated processing time of 3-5 days.
5. Cancellation and Returns
To cancel your order, please email us at info@herbadom.com. You may return any undamaged goods in their original, unopened packaging within 14 days of receipt for a refund. You are responsible for the return shipping costs unless the goods are damaged or defective. Upon receiving your cancellation, we will refund the amount within 30 days. Custom orders are non-refundable. If you are not satisfied with your purchase, please contact us immediately at info@herbadom.com or at our registered address, and we will do our best to resolve the issue.
6. Prices and Payment
All prices are listed in GBP and include VAT where applicable. Prices do not include delivery charges and are subject to change without notice. When making a payment, you must ensure that the card used is yours, the details provided are accurate, and the billing address matches the card’s registered address. We reserve the right to verify your payment information and to cancel, refuse, or limit any order at our discretion.
7. Newsletter Subscriptions
By subscribing to our newsletter, you consent to receive emails from us about our products, services, promotions, and other updates. You can unsubscribe at any time by following the “unsubscribe” link included in the emails or by contacting us directly. Your email address will be used in accordance with our Privacy Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the accuracy or content of any third-party materials accessed through these links and do not have any liability in connection with them.
9. User Submissions
By submitting comments, feedback, suggestions, or other content to us, you grant Herbadom the unrestricted right to use, edit, or remove this content without compensation or obligation to you. You must not use a false email address or impersonate any person or entity. You are solely responsible for the content you provide.
10. Indemnity
You agree to indemnify and hold harmless Herbadom, its owner, suppliers, employees, and agents from any claims, damages, or liabilities arising from your use or misuse of the site, breach of these terms, or violation of any law or third-party rights.
11. Limitation of Liability
Herbadom is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the website or its content, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so these limitations may not apply to you. In any case, Herbadom’s total liability will not exceed the amount you paid, if any, to access the site.
12. Changes to Terms and Conditions
We reserve the right to update or change these Terms and Conditions, including terms related to newsletter subscriptions, at any time by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website constitutes acceptance of any changes.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or the practices of this site, please contact us at info@herbadom.com.
For any physical correspondence, you can reach us at:
Herbadom
17 Seaview Close
Aberdeen
AB23 8RP
United Kingdom